How to write a Customer Service Resume
An effective customer-service profile or CV (Curriculum Vitae) will require you to highlight your relevant experience and skills. A well-written resume and a strong cover letter, along with a professional LinkedIn profilecan make a an enormous difference when applying for the job you want. At Horsham Resume, we specialize in providing CV and resume writing services, cover letter writing and LinkedIn profile optimization to make you stand out from your crowd. In this article, we’ll explain how to present the quality of service you provide on your resume or CV. We will also show capabilities in customer service on your CV or resume and give tips regarding how to present your customer service expertise.
How do you describe the quality of service you provide on a resume or CV:
When describing your customer service experience, emphasize specific job duties and responsibilities. Utilize action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent metrics, such as the percentage of satisfaction with your customers, to prove your effectiveness.
How do you present customer service capabilities on a CV or resume:
When you write about your experience, it’s important to mention specific abilities that are applicable to customer service, like communication skills and problem-solving capabilities. Include any relevant training or certifications including a certificate from a consumer service course or a certification in a specific customer service software.
What should I write about in regards to customer Service skills?
When you write about your customer service abilities, concentrate on the most vital and relevant skills needed for the job you’re applying for. For example, if the job demands a lot phone communication, highlight your skills and experience in telephone customer service.
What do I do to write my customer service experience:
When writing about your experience with your customer service experience, you should use specific examples and quantify your accomplishments. For instance, instead of telling the reader that you "Helped customers with their concerns," say "Assisted an average of 50 customers a day with their questions, which resulted in a 90% percent satisfaction."
By following these tips follow these suggestions to create your customer service resume Cover letter and LinkedIn profile which showcases the relevant skills and experience you have and make you a good candidate for customer service roles. Make sure to proofread your resume resume and letter before sending it out and think about having professional assistance from Horsham Resume if you need assistance.
