How to describe customer service on a Resume

Posted by Horsham Resume on 2 Aug 2025

When applying for a client service position, it’s crucial to include your qualifications and experience on your resume. A well-written and professional resume can make significant difference in obtaining the job that you desire. Here at Horsham Resume, we specialize in writing resumes to ensure that you stand out the competition. In this article, we will go over tips on how to present the level of customer service in your resume.

  1. Use action verbs. When describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in the work of customer service and have achieved results.
  2. Include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of simply saying "worked in customer service," you should say "managed a team of customer service reps and dealt with customer complaints."
  3. Give metrics: Include pertinent metrics , such as customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Your resume should be tailored to your needs. your resume to fit the customer service job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
  5. Check your resume for errors and seek help from a professional: Proofread your resume before submitting it to ensure that the resume is error-free. If you need assistance take advice from a professional by contacting Horsham Resume.

Following these steps follow these suggestions to create an effective customer service resume that effectively highlights your experience as well as your skills. Keep in mind to adapt your resume to the job you’re applying to and to proofread it before submitting it. Horsham Resume can also assist with the creation of a strong resume that showcases your talents and expertise.

Great experience, I honestly recommend this to anyone. The way they have done the hard work, I really appreciated. They done my work within given time frame. Very fast, accurate and very very professional. They done a lot better than what I have expected . Good work guys. Thanks a tons.
Nayan Prajapati
Can not recommend highly enough....Tanja... gets results we had the best experience from start to finish..HIGHLY recommend if you want results.
Tem & Angie Kuru
The team at Horsham Resume where great I would highly recommend calling and speaking with them. I had my resume & cover letter done, with in the week had 3 calls and accepted a new job. Thanks for the great work
Ja C
Tanja has put together a fantastic resume and cover letter for me. Her understanding, enthusiasm and turn around was great and I could not be happier with the result. Thanks again Tanja!
D. Ah
Highly reccommemd Horsham Resume. Tanja produced a complete face lift on my resume. Also got a cover letter and selection critera done within the time frame i needed.Cost is very reasonable also. Thank you Tanja!!!
Matt Chung
I would highly recommend the services of Horsham Resume to anyone who is looking for a professional service with friendly and reliable staff. Nothing was too difficult, great communication and the finished product was delivered in a timely manner to a very high standard.
Jason Rigby
These guys are amazing in what they do. I used them in the last few days to apply for a government role & they will present you with the absolute best foot forward. Highly recommend them.
Jodie Laube
Thank you for a job well done. My resume now stands out from the rest, and it has a real modern appeal. I appreciate the excellent customer service and prompt delivery of the documents.
Kaye Ramos
Thank you so very much, Tanja and team! Our resumes look amazing! Appreciate all your help!
Wilfred Botin
Thank you so much for taking my jumble of documents and turning them into such an excellent resume and cover letter. I am so impressed by the quality and speed of your work while being really responsive to my needs. I feel much more confident in my job search now.
Hilke Legenhausen
How to describe customer service on a Resume

Resume

We provide professional resume writing services.

How to describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our highly experienced resume writers will ensure your new resume sticks out from the rest.

We are a team of highly certified and seasoned Recruiters, consultants and HR Professionals who are dedicated to providing you with an excellent, well-written cover letter or resume.

We pride ourselves on our extensive understanding of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of industries and professions means that we can deliver a high-quality, powerful resume that meets your specific needs.

Our goal is to deliver you with an impressive, striking resume that is correctly maximised for success in the competitive Horsham job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be happy with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 648 974