How do you describe Customer Service on a resume

Posted by Horsham Resume on 2 Aug 2025

When seeking a customer service job, it is essential to include your expertise and experiences in your resume. A well-written resume will make the difference in getting the job you’ve been hoping for. In Horsham Resume, we specialize in offering professional resume writing services to assist you in standing out the competition. In this post, we’ll go over tips on how to present the quality of service you provide on your resume.

  1. Utilize action verbs when discussing your customer service experience make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in the work of customer service and achieved outcomes.
  2. Make sure to include specific job duties and responsibilities. Be precise when describing your service experience. Instead of simply saying "worked in customer service,"" you should say "managed the customer service representatives and took care of customer complaints."
  3. Offer metrics: Include relevant metrics , such as customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
  4. Make your resume more tailored: Customize your resume to match the job you’re applying for. Highlight the skills and experience which are relevant to the position.
  5. Get professional assistance and proofread your resume: Proofread your resume before uploading it to ensure it’s not erroneous. If you require assistance look into professional help through Horsham Resume.

If you follow these guidelines, you can create your own customer service resume which effectively highlights your relevant work experience and capabilities. Make sure to modify your resume to fit the job you’re applying to and be sure to proofread your resume prior to submitting it. Horsham Resume can also assist in creating a professional resume that highlights your strengths and work experience.

I had an amazing experience with their service. This includes timely response, friendly service, professionalism, attention to details and high quality of the final product. Thank you for the wonderful experience.
Vaneeshal Shivali
Thank you for my brand new resume and cover letter - I literally received a call within a day of using my new documents. Absolutely thrilled with the service and quality of output. Thanks again.
Khuma Kant
Very professional, easy to deal with and great communication. Highly recommended.
Brian Horsfield
Positive: Professionalism, Quality, Responsiveness, Value Thank you to a great Team who have been a terrific help and so efficient. Sonia
Sonia Phillips
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
I used Horsham Resume for a government role submission, which included a selection criteria response. I was very impressed and it landed me the job that i wanted. Thank you again.
Roger Berick
Professional, timely and concise.
S L
Tanja provided outstanding service!! my resume and cover letter are now looking very professional! i am very pleased with this service and you are definitely getting your moneys worth. I also got a new job 1 day after sending out my resume. Big thank you to Tanja!!
Paula
Thoroughly recommend the services at Horsham Resume
Clare Haslam
Thank you very much for a very fast, professional service from start to finish. Highly recommended.
Marcus Schirms
How to describe customer service on a Resume

Resume

We provide professional resume writing services.

How to describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our very experienced resume writers will ensure that your resume sticks out from the rest.

We are a team of highly certified and seasoned HR professionals, recruiters, and consultants that are committed to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide range of professions, industries, and areas means that we can create a high-quality, impactful resume that meets your specific requirements.

Our goal is to provide you with an impressive, striking resume that is correctly maximised for success in Horsham‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 648 974